How to Cancel Your OnStar Subscription

To cancel your OnStar subscription, follow these steps:

1. Call OnStar customer service at 1-888-4-ONSTAR (1-888-466-7827).
2. Provide your account information to the customer service representative.
3. Inform the representative that you want to cancel your subscription.
4. Follow any additional instructions provided by the representative.

Note that canceling your OnStar subscription may result in loss of access to certain features and services provided by OnStar.

Hello there! Are you thinking about canceling your OnStar subscription? Maybe you’ve found an alternative that suits your needs more or perhaps you just don’t need it anymore. Either way, canceling your OnStar subscription is a relatively simple process and we’re here to help you out. In this article, we’ll guide you through the steps you need to take in order to cancel your subscription.

Before we dive into the steps, it’s important to note that canceling your OnStar subscription may result in the loss of access to certain features and services provided by OnStar. So, we recommend that you ponder over your decision before taking the necessary actions. With that being said, if you have made up your mind and ready to proceed with the cancellation process, let’s get started.

Understanding OnStar Subscription

OnStar is a subscription-based service offered by General Motors that provides a variety of safety and security features to vehicle owners. The service uses cellular technology to connect drivers with a team of advisors who can provide assistance in emergency situations or help with basic vehicle tasks such as navigation or diagnostics.

OnStar Services

OnStar offers a range of services to subscribers, including:

  • Automatic Crash Response: In the event of a crash, OnStar can detect the impact and automatically notify emergency services.
  • Emergency Services: OnStar advisors are available 24/7 to provide emergency services such as roadside assistance, stolen vehicle assistance, and remote door unlock.
  • Turn-by-Turn Navigation: Subscribers can receive directions to a desired location via voice-guided GPS navigation.
  • Vehicle Diagnostics: OnStar can monitor a vehicle’s health and provide alerts if there are potential issues.
  • Wi-Fi Hotspot: OnStar can turn a vehicle into a Wi-Fi hotspot, allowing passengers to connect devices to the internet while on the go.

Subscription Types

OnStar offers several subscription options to fit the needs of different drivers. These include:

  • Basic Plan: The Basic Plan is free for five years and includes vehicle diagnostics and a limited set of features.
  • Protection Plan: The Protection Plan includes all Basic Plan features as well as additional safety and security services such as Automatic Crash Response.
  • Security Plan: The Security Plan includes all Protection Plan features plus added security services such as Stolen Vehicle Assistance and Remote Ignition Block.
  • Guidance Plan: The Guidance Plan includes all Security Plan features plus turn-by-turn navigation and other features for drivers who need more assistance on the road.

Subscription Cost

The cost of an OnStar subscription varies depending on the plan and length of subscription. Here’s a breakdown of the cost for each plan:

  • Basic Plan: Free for the first five years of ownership
  • Protection Plan: $19.99 per month or $199 annually
  • Security Plan: $29.99 per month or $304.68 annually
  • Guidance Plan: $34.99 per month or $349.90 annually

It’s important to note that these prices are subject to change and may not be the same in all regions. Additionally, some plans may have additional fees for certain services or features.

Cancelling an OnStar subscription is a straightforward process. If you’d like to cancel, simply call the OnStar customer service number and a representative will assist you. It’s important to note that if you cancel your subscription, you may lose access to certain features and services.

Overall, OnStar is a valuable service for many drivers seeking peace of mind and added security features. By understanding the available services, subscription options, and costs, drivers can make an informed decision about whether OnStar is right for them.

Reasons for Cancelling OnStar

If you’re looking to cancel your OnStar subscription, there could be a variety of reasons why. Perhaps you’re not using the service as much as you anticipated, or financial constraints are making it difficult to justify the expense. Regardless of the reason, cancelling your OnStar subscription is a simple process that can be initiated via phone, email or online.

Lack of Use

If you’re finding that you’re just not using your OnStar subscription as much as you thought you would, it could be time to cancel your service. Maybe you originally subscribed to OnStar for the peace of mind that comes with having a vehicle equipped with advanced safety features, but you’re now finding that you’re not utilizing these services as often. Alternatively, maybe you signed up for OnStar’s Wi-Fi hotspot service, but you’re not traveling as often as you used to or don’t require consistent connectivity while on the road.

If this is the case, cancelling your service may free up extra funds for other endeavors that are a higher priority in your life. Whether it’s saving money for a family vacation or investing in a new hobby, cancelling OnStar could be the right decision for your lifestyle and budget.

Budget Constraints

OnStar subscriptions can be expensive, and if you’re finding it difficult to afford the monthly cost, cancelling your subscription may be necessary. Maybe you’ve experienced a change in your financial situation, or perhaps you’re just looking to trim expenses to make room for other bills.

If cost is the primary driver behind the decision to cancel your OnStar subscription, remember that there are alternative services that can offer similar benefits at a lower monthly cost. Additionally, you may be able to negotiate with OnStar to get a lower price. Before making the final decision to cancel your service, take a look at your budget and determine if there are any other areas where you can cut back. Cancelling OnStar may provide the financial relief that you need.

Alternative Options

If you’re cancelling your OnStar subscription but still want access to similar services, consider exploring alternative options. For example, there are several third-party safety and navigation services that can offer comparable features to OnStar at a lower cost. Additionally, many vehicles now come equipped with built-in safety features that can provide peace of mind. Sometimes, these features can even work with your smartphone to give you even greater flexibility and control over your vehicle’s safety and performance.

Of course, there are many other options beyond these examples. Do your research and explore what services make the most sense for your lifestyle and budget. With the right approach, you can stay connected and safe on the road without breaking the bank.

How to Cancel OnStar Subscription?

Call OnStar Customer Service

If you decide to cancel your OnStar subscription, you can either call the OnStar customer service directly or use your OnStar account online. It’s recommended to go through the cancellation process by phone with a customer service agent so that you can be sure that everything goes smoothly.

To call OnStar customer service, dial 1-888-466-7827. The line is available 24/7 and is toll-free. If you are outside the United States, you can contact OnStar customer service by calling 1-888-4-OnStar (1-888-466-7827).

When you connect with a customer service agent, you will need to let them know that you want to cancel your OnStar subscription.

Provide Account Information

The customer service agent will ask you for your account information to verify your identity. You’ll need to provide your OnStar account number, your name, your address, and the last four digits of the credit card associated with your OnStar subscription. If you don’t have this information on hand, you can find your account number on your billing statement, or on your OnStar account online.

It’s important to note that if you are canceling an OnStar subscription for a leased vehicle, only the primary lessee can request cancellation of the service. In this case, the primary lessee must be the one to call customer service to cancel.

Confirm Cancellation

After the customer service agent has verified your account, they will walk you through the rest of the cancellation process. They may ask you why you are canceling, and may offer you incentives to stay with OnStar.

Once you have confirmed your decision to cancel your OnStar subscription, the agent will provide you with a cancellation confirmation number. It’s important to keep this number for your records in case there are any issues with your cancellation in the future.

If you have an automatic renewal set up on your OnStar account, make sure to cancel that as well to avoid any unexpected charges.

It’s also important to note that the cancellation of your OnStar subscription will be effective immediately. So, if you need OnStar services for a few more days, make sure to use them before canceling.

Overall, canceling your OnStar subscription is a straightforward process. Just be sure to have your account information on hand, and remember to keep your cancellation confirmation number for your records. If you have any issues with the cancellation process, contact OnStar customer service for assistance.

Things to Consider Before Cancelling OnStar

If you’re considering cancelling your OnStar subscription, there are a number of things you should keep in mind. While cancelling can save you money, it can also result in the loss of some very valuable services. Before you make a decision, it’s important to understand the implications of cancelling OnStar.

Loss of Services

OnStar provides a range of services that can help keep you safe and connect you to emergency services in case of an accident or other emergency. If you cancel your OnStar subscription, you’ll lose access to these services, which may include:

  • Automatic Crash Response
  • Emergency Services
  • Stolen Vehicle Assistance
  • Turn-by-Turn Navigation
  • Remote Door Unlock
  • Remote Start
  • Vehicle Diagnostics
  • Hands-Free Calling

These services can be incredibly valuable, especially in the case of an emergency. If you’re considering cancelling your OnStar subscription, make sure you’re comfortable losing access to these services.

Vehicle Resale Value

Cancelling your OnStar subscription could potentially affect the resale value of your vehicle. Some buyers may see the OnStar system as a valuable feature, especially if they’re buying a car that’s a few years old. If you’re planning to sell your vehicle in the future, you may want to consider keeping your OnStar subscription active to maintain its resale value.

Of course, there’s no guarantee that cancelling OnStar will have a significant impact on your vehicle’s resale value. It ultimately depends on the buyer and their preferences, as well as the overall condition of the vehicle.

Alternative Services

If you’re considering cancelling your OnStar subscription, it’s important to remember that there are other services that may be able to replace it. Here are a few options:

  • AAA: AAA offers a range of services, including emergency roadside assistance, towing, and travel planning.
  • Google Maps: Google Maps offers turn-by-turn navigation and real-time traffic updates, among other features.
  • Safety Connect: Toyota’s Safety Connect service provides emergency assistance, stolen vehicle tracking, and roadside assistance.
  • Sync Services: Ford’s Sync Services offers turn-by-turn directions, traffic updates, and emergency assistance.

Of course, it’s important to research these services and make sure they meet your needs before cancelling your OnStar subscription. Be sure to read reviews and compare prices before making a decision.

Ultimately, the decision to cancel your OnStar subscription is a personal one. While saving money is always a good thing, it’s important to consider the potential downside before making a decision. If you do decide to cancel your subscription, make sure you’re aware of the services you’ll be losing and the potential impact on your vehicle’s resale value.

Thanks for Reading: Canceling Your OnStar Subscription Made Easy!

Cancelling your OnStar subscription may seem daunting, but it’s a straightforward process. By following the steps outlined above, you’ll be able to cancel your subscription and either opt for a different provider or make savings in these tough economic times. Remember, if you need any help, don’t hesitate to contact OnStar customer service.

Thanks for reading and we hope this article has been helpful. Make sure to come back soon for more tips and tricks, as well as our comprehensive guide to car safety systems and accessories.


  1. Can I cancel my OnStar subscription online?
  2. No, you cannot cancel your OnStar subscription online. You have to call OnStar customer service to cancel your subscription.

  3. Do I have to give a reason for wanting to cancel my subscription?
  4. No, you don’t. You can cancel your subscription without providing a reason.

  5. Will I be charged a fee for canceling my subscription?
  6. No, you won’t. However, you may be required to pay a cancellation fee if you’re still under contract.

  7. Can I cancel my subscription anytime?
  8. Yes, you can cancel your OnStar subscription at any time without any penalty.

  9. Will I lose my OnStar services immediately after canceling my subscription?
  10. No, you won’t. Your OnStar services will remain active until the end of your billing cycle.

  11. Can I cancel my subscription if I have a leased vehicle?
  12. Yes, you can. However, it’s advisable to check with your leasing company to make sure there are no penalties for canceling your OnStar subscription.

  13. What happens to my personal information after I cancel my subscription?
  14. Your personal information will be deactivated and securely removed from OnStar’s systems.

  15. What if I change my mind after canceling my subscription?
  16. You can contact OnStar customer service to reactivate your subscription at any time.

  17. Can I cancel my subscription if I have an emergency or need roadside assistance?
  18. No, you can’t. Emergency services and roadside assistance are only available to active subscribers.

  19. What other car safety systems and accessories should I consider?
  20. You can consider other safety systems and accessories such as blind spot monitors, rearview cameras, lane departure warning systems, and collision avoidance systems. Make sure to research and compare different products before making a purchase.

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About the Author: Eibar Schmidt

Eibar is a versatile journalist, copywriter and digital editor who's worked across the media in newspapers, magazines, TV, teletext, radio and online. Also He is a casual autocrosser and occasional track day participant who believes everybody should drive cars that make them happy.

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