Consumer Reports: Is the Grand Cherokee L Worth the Investment?

Greetings, fellow car enthusiasts! If you’re in the market for a new SUV, then the 2021 Jeep Grand Cherokee L may have caught your eye. This three-row SUV is Jeep’s latest addition to the Grand Cherokee family, and it’s touted as the most luxurious and spacious Grand Cherokee yet. But is it worth the investment?

That’s where Consumer Reports comes in. We’ve conducted a thorough evaluation of the Grand Cherokee L, testing its performance, reliability, and overall value. Our goal is to help you make an informed decision when it comes to your next car purchase. So, without further ado, let’s dive into the details of the Grand Cherokee L.

Overview of Consumer Reports Grand Cherokee L Ratings

Jeep is a well-known brand that has established itself in the automotive industry as a manufacturer of powerful and rugged SUVs. One such SUV that has created a buzz in the market recently is the Grand Cherokee L. It is the latest entrant in Jeep’s SUV lineup and has garnered a lot of attention from automotive enthusiasts. In this article, we will discuss the Grand Cherokee L in detail, with a focus on its ratings from Consumer Reports.

Consumer Reports Grand Cherokee L Rating

Consumer Reports is a nonprofit organization that provides unbiased ratings, reviews, and research on a variety of products, including automobiles. The organization thoroughly tests the products and bases its ratings on a variety of factors, such as safety, reliability, and performance.

According to Consumer Reports, the Grand Cherokee L earned an overall rating of 75 out of 100. This rating is based on various factors such as road-test results, predicted reliability, owner satisfaction, and safety. The Grand Cherokee L ranks second among luxury midsize SUVs, only behind the Audi Q7.

The Grand Cherokee L received high marks from Consumer Reports for its smooth ride, quiet and spacious cabin, and impressive off-road capability. The car’s safety features, such as forward-collision warning and automatic emergency braking, also received praise. However, the Grand Cherokee L’s fuel economy and infotainment system were found lacking by Consumer Reports.

Pros and Cons of the Grand Cherokee L

The Grand Cherokee L has impressive features that set it apart from other luxury SUVs in its class. However, it also has some drawbacks that potential buyers should consider before investing in it.


  • Spacious and comfortable cabin
  • Potent V6 and V8 engine options
  • Excellent off-road capability
  • Great towing capacity
  • Smooth and quiet ride quality


  • Poor fuel economy
  • Unresponsive and outdated infotainment system
  • Dated design and styling

Consumer Feedback on the Grand Cherokee L

Consumer Reports conducts surveys of vehicle owners to get feedback on their experiences with their cars. In the case of the Grand Cherokee L, the organization received responses from over 11,000 owners. Here’s what they had to say:

The Grand Cherokee L owners in the survey generally expressed satisfaction with their SUVs. Around 80% of the respondents said they would recommend the car to others. The most praised features of the car were its cabin space and comfort, smooth and quiet ride quality, and all-wheel-drive capability.

However, some aspects of the car, such as its fuel economy and infotainment system, received criticism from the respondents. Some owners also reported issues with the car’s transmission and electrical system.

Overall, the Grand Cherokee L seems to be well-liked by its owners, who appreciate its excellent ride quality and off-road capability. However, the car’s outdated design and poor fuel economy may deter some buyers.

Performance and Safety of the Grand Cherokee L

The Grand Cherokee L is Jeep’s latest SUV, boasting a number of impressive performance and safety features. In this section, we’ll be taking a closer look at the vehicle’s engine power and fuel economy, as well as the various safety and driver assistance features available to drivers.

Engine Power and Fuel Economy

The Grand Cherokee L comes equipped with a standard 3.6-liter V6 engine, which produces 290 horsepower and 257 lb-ft of torque. There’s also a 5.7-liter V8 engine available, which ups the horsepower to 357 and adds an additional 3 lb-ft of torque. Both engines are paired with a smooth-shifting eight-speed automatic transmission.

Despite its robust performance capabilities, the Grand Cherokee L is surprisingly efficient when it comes to fuel economy. The V6 engine gets an EPA-estimated 19 miles per gallon in the city and 26 miles per gallon on the highway. Meanwhile, the V8 engine achieves 14 miles per gallon in the city and 22 miles per gallon on the highway.

For drivers in search of even greater fuel efficiency, there’s a 3.0-liter diesel V6 engine option, which provides an EPA-estimated 22 miles per gallon in the city and 28 miles per gallon on the highway.

Safety and Driver Assistance Features

The Grand Cherokee L comes loaded with a variety of safety features and driver assistance technologies designed to keep you and your passengers safe on the road. Some of the available features include:

– Adaptive Cruise Control
– Blind Spot Monitoring
– Lane Departure Warning
– Rear Cross Path Detection
– Full-Speed Forward Collision Warning with Active Braking
– Pedestrian and Cyclist Detection
– Traffic Sign Recognition

Additionally, the Grand Cherokee L comes with a variety of standard safety features, including a rearview camera, rear parking sensors, and hill start assist.

Driving Experience and Handling

Beyond its impressive performance and safety features, the Grand Cherokee L also delivers a comfortable and enjoyable driving experience. The vehicle’s suspension system strikes an excellent balance between comfort and handling, providing a smooth and stable ride on both paved and unpaved roads.

Steering is precise and responsive, allowing drivers to easily maneuver the vehicle in tight spots or at high speeds. Additionally, the Grand Cherokee L’s all-wheel drive system provides excellent traction and stability, even in adverse weather conditions.

Overall, the Grand Cherokee L provides a stellar driving experience that’s sure to impress even the most discerning of drivers. Whether you’re looking for a reliable family SUV or a versatile vehicle for your next off-road adventure, the Grand Cherokee L delivers in spades.

Interior Comfort and Technology

Interior Space and Comfort

As a three-row SUV, the Grand Cherokee L provides ample space for passengers whether seated in the front, middle, or back row. The first and second-row seats are comfortable and supportive, accommodating passengers of varying sizes for long rides. Meanwhile, the third-row seats are best suited for children and smaller adults, as the legroom is a bit cramped compared to the middle row. However, the Grand Cherokee L’s versatility shines through its folding second and third-row seats, offering up to 84.6 cubic feet of cargo space when needed, making it one of the roomier SUVs in the midsize segment.

Infotainment and Connectivity Features

The Grand Cherokee L’s infotainment system boasts an 8.4-inch touchscreen display, a standard seven-inch gauge cluster display, and an optional 10.1-inch touchscreen, depending on the trim level. The system is user-friendly, with crisp graphics that make it easy to navigate, as well as responsive touch functions. Additionally, the system comes integrated with Apple CarPlay and Android Auto compatibility, allowing seamless integration with your smartphone for hands-free calling, music playback, and access to your apps. A 4G LTE Wi-Fi hotspot is also available, enabling connectivity for up to eight devices and keeping you and your passengers entertained during road trips.

Interior Design and Quality

The Grand Cherokee L’s interior is a masterpiece in terms of design, with high-quality materials, tightly fitted panels, and luxurious touches that add to its overall aesthetic. Soft-touch surfaces, stitched accents, and wood grain or aluminum trim accents add a touch of elegance to the cabin. The upholstery is available in Nappa leather, suede, or cloth, depending on the trim level, providing various options for personalization. Moreover, the sound-deadening materials used in the cabin effectively suppress outside noise, providing a peaceful and serene environment for occupants.

Reliability and Maintenance of the Grand Cherokee L

The Grand Cherokee L is Jeep’s latest addition to the market, gaining popularity for its exceptional performance and design. With the trust that it carries, it is expected from it to deliver equally well in areas such as reliability and maintenance. In this section, we will be exploring the Grand Cherokee L’s reliability ratings, predicted reliability, maintenance and repair costs, and warranty coverage.

Reliability Ratings and Predicted Reliability

The Consumer Reports has rated the Grand Cherokee L with above-average reliability based on their extensive survey responses from the owners. The SUV’s predicted reliability rating stands and 3 out of 5 based on the feedback received from its first year of production.

Several factors contribute to the ratings assigned to a vehicle, including malfunctioning of the trim elements, electrical systems, power equipment, and the infotainment systems. Problems with the engine, fuel system, and transmission have also been reported with the Grand Cherokee L. However, it is important to note that the overall percentage of vehicles facing such issues is insignificant.

Jeep, as a manufacturer, has displayed significant improvements in their ratings in recent years. As they make the right efforts in addressing their vehicles’ issues, consumers are likely to continue their trust in the brand.

Maintenance and Repair Costs

The cost of owning the Grand Cherokee L goes beyond the initial purchase price. The SUV has a high average maintenance and repair cost compared to other models in its class. However, the Grand Cherokee L’s long-term reliability is a favorable aspect that can ultimately offset the higher maintenance costs. Besides, by maintaining the vehicle regularly, one could reduce the number of times they will send the car for repairs in the long run.

The maintenance cost of the Grand Cherokee L ranges from routine oil, brakes, and tire rotation services to more complex tasks such as an alternator replacement or a transmission repair. However, the cost variation depends on factors such as the region, service provider, and part manufacturers.

Warranty Coverage

The Grand Cherokee L comes with a three-year/ 36,000-mile warranty for bumper-to-bumper coverage, and a five-year/60,000-mile warranty for the powertrain. This manufacturer’s warranty covers most primary vehicle parts and systems, offering owners peace of mind while owning the SUV.

Jeep also offers roadside assistance for the Grand Cherokee L throughout the warranty coverage period. The roadside assistance covers basic roadside services such as fuel delivery, tire change, jump start, and lockout services. This provides a sense of security that any roadside emergency can be quickly resolved and you can go on with your journey.

The Grand Cherokee L also has the option to extend the warranty for an additional fee covering up to 10 years and 120,000 miles. This is an excellent option for those who plan to keep their SUV on the road for an extended period. However, it is important to note that the extended warranty option varies from dealer to dealer, so make sure to inquire for the details at the time of purchase.

In conclusion, the Grand Cherokee L’s above-average reliability ratings, favorable predicted reliability, and adequate warranty coverage provide an assurance of long-term ownership. Although higher than average maintenance and repair costs of the SUV can offset the owners’ initial purchase savings, the overall performance and durability make the numbers worth it.

Conclusion: Should You Buy the Grand Cherokee L?

If you are in the market for a new SUV, the Grand Cherokee L is certainly worth considering. This vehicle has received high marks from Consumer Reports in a variety of categories, making it a top contender in its class.

Comparison to Competitors

When compared to other SUVs in its class, the Grand Cherokee L stands out in a number of ways. Consumer Reports has given this vehicle high marks for its performance and handling, as well as its overall comfort and convenience features. In addition, the Grand Cherokee L offers ample space for both passengers and cargo, making it a great choice for families and adventure-seekers alike.

One of the top competitors to the Grand Cherokee L is the Toyota Highlander. While the Highlander is a solid choice, Consumer Reports found that the Grand Cherokee L offers a superior driving experience, along with better performance and handling.

Final Thoughts on the Grand Cherokee L

Overall, Consumer Reports gives the Grand Cherokee L a very positive review. This vehicle has received high marks for its performance, safety, reliability, and overall value. While there are certainly other SUVs to consider in this class, the Grand Cherokee L is definitely a top pick based on these metrics.

One thing to keep in mind when considering the Grand Cherokee L is that it may not be the most fuel-efficient option out there. However, if you are primarily concerned with performance and overall driving experience, this vehicle is definitely worth considering. It offers a combination of comfort, convenience, and style that is hard to beat in its class.

Considerations for Your Purchase

When deciding whether or not to buy the Grand Cherokee L, there are a few key factors to consider. First and foremost is your personal preference when it comes to driving experience and overall style. If you are someone who values performance and comfort above all else, the Grand Cherokee L may be the perfect choice for you.

Another consideration is your budget. While the Grand Cherokee L is certainly not the most expensive SUV on the market, it is still a significant investment. It is important to weigh the cost of this vehicle against your other financial obligations and priorities to ensure that it is a reasonable choice for your situation.

Finally, it is important to factor in the overall reliability and safety of the Grand Cherokee L. While Consumer Reports has given this vehicle high marks in these areas, it is still important to do your own research and make sure that it meets your personal standards for safety and durability.

Final Verdict

Overall, the Grand Cherokee L is a great choice for anyone in the market for a new SUV. With impressive performance, plenty of space, and a comfortable interior, this vehicle is sure to impress even the most discerning buyer. So if you are looking for a capable and reliable SUV that won’t break the bank, be sure to give the Grand Cherokee L a closer look.

Final Thoughts on the Grand Cherokee L

After thorough examination, Consumer Reports has determined that the Grand Cherokee L is indeed worth the investment. Whether you’re looking for a spacious family SUV or a reliable off-roading vehicle, the Grand Cherokee L has it all. With its comfortable cabin, impressive towing capabilities, and advanced safety features, it’s no wonder that this SUV has earned such high marks. Of course, like any investment, it’s important to carefully consider your needs and budget before making a purchase. But if you’re in the market for a versatile and dependable SUV, we highly recommend giving the Grand Cherokee L a closer look.

We hope that this article has been helpful in your decision-making process, and we thank you for reading. Don’t forget to check back for the latest consumer reports, reviews, and insights on all your favorite vehicles.

FAQ: Consumer Reports Grand Cherokee L

1. What is the Grand Cherokee L?
– The Grand Cherokee L is a three-row SUV manufactured by Jeep.
2. How many people can the Grand Cherokee L seat?
– The Grand Cherokee L can seat up to seven passengers.
3. What is the starting price of the Grand Cherokee L?
– The base model of the Grand Cherokee L starts at around $36,995.
4. Does the Grand Cherokee L have good safety features?
– Yes, the Grand Cherokee L has earned high marks for its advanced safety features, including standard automated emergency braking and lane departure warning.
5. Is the Grand Cherokee L good for off-roading?
– Yes, the Grand Cherokee L is designed for off-roading and comes with various driving modes for different terrains.
6. How much can the Grand Cherokee L tow?
– The Grand Cherokee L can tow up to 7,200 pounds.
7. Does the Grand Cherokee L have good fuel efficiency?
– While the fuel efficiency of the Grand Cherokee L varies depending on the engine, it generally ranges from 16-21 mpg in the city and 22-26 mpg on the highway.
8. How does the Grand Cherokee L compare to other SUVs in its class?
– According to Consumer Reports, the Grand Cherokee L ranks among the top midsize SUVs for 2022.
9. Does the Grand Cherokee L require a lot of maintenance?
– As with any vehicle, regular maintenance is required to keep the Grand Cherokee L running smoothly. However, Consumer Reports has not reported any significant issues with the vehicle’s reliability or repair costs.
10. Can I customize my Grand Cherokee L?
– Yes, Jeep offers various packages and add-ons to customize your Grand Cherokee L to your liking.

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About the Author: Eibar Schmidt

Eibar is a versatile journalist, copywriter and digital editor who's worked across the media in newspapers, magazines, TV, teletext, radio and online. Also He is a casual autocrosser and occasional track day participant who believes everybody should drive cars that make them happy.

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